Hiking Outdoor Essentials Just For You
Winter Snow Essentials
Tactical & Hunting Essentials
Frequently Asked Questions
If you haven’t found the answer you need,
email us at info@xpeti.com
Can I make changes to my order once it has been placed?
If the parcel hasn't been sent, you can contact us to make changes to the order.
Can I cancel my order if I change my mind?
We accept all cancellation requests before your parcel sent. Unfortunately, if your order has been sent, it can't be canceled.
How do I track my order?
After the parcel is sent, you will receive an order update with the tracking number included.
How long before I get my return refund?
We can offer exchanges or refunds after the origanal parcel return back to us and check.Then exchanges or refunds is processed.
WARRANTY
XPETI guarantees its shoes for 3 monthes from the date of purchase.The workmanship and the materials used are guaranteed.If any flaws in the workmanship or the materials appear during the warrantly period,the foorwear will be repaired or replaced at the complete discretion of XPETI.These services do not extend the warranty period.Services under warranty are carried out upon presentation of the original proof of purchase (complete with date and retailer's name)and the defective product.The warranty only covers the product:reimbursements for travelling,shipment,other materials and expenses are excluded.The warranty does not cover damage deriving from:inappropriate use of the footwear,incorrect or absent product care,improper repairs,modifications or laterations to the product.
